Frequently Asked Questions
Everything you need to know about your Salem Techsperts experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and in like-new condition to qualify for a full refund.
Do you offer international shipping?
Currently, Salem Techsperts ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your products covered by a warranty?
Yes, all hardware and electronics sold through Salem Techsperts come with a 1-year limited manufacturer's warranty against defects in materials and workmanship.
Can I cancel or modify my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order has likely entered our fulfillment process and cannot be changed.